We strongly encourage you to block periods once they are processed by your accounting system. Go to "Configuration --> General options --> Other", Select the date in the "Start of the active period" field. Once you do that, everything up to that date is closed and not modifiable. To make a change to a closed period, simply re-open it by changing the date so it is after the period you wish to change.

In upper right corner of the person window, make sure that the “no check” box is unchecked.

You can put several addresses in the "Email" field. Simply separate them with a semi-colon (no spaces).

You can put several addresses in the "Email" field. Simply separate them with a semi-colon (no spaces).

You must subscribe to the Animail service. Click here for information about the service.  

First, go to the "Search" window and click on the "New person" button to create a new "Person." Once you've created the new person, open the "Person" window and click on "Supp. info." and then on the "User" tab to create the user account. For more detailed instructions, watch the video "How to add a new user."

In the top part of the "Animal" window, there's a section to add a second owner or to change an animal's owner. Use the "+" button to search for, select and add a new owner and the "- " button to delete a selected owner.

It's possible that the product is marked as "B.O." (back-ordered). Check to see if the product is part of an old order that was not received, and update your inventory accordingly. Check orders that are several months old. If the problem persists, consult tech support.

To add a message about estimates, go to "Configuration --> Options générales --> Impression --> Message estimation." Type the message in English and French. Be sure to check off "Inclure le texte au bas de l'estimation pour impression." When you print, you may choose to include or modify the default message.